Privacy Policy

We collect information you choose to provide when you request a consultation, contact our team, apply as an intended parent or egg donor, complete a prescreen, or communicate with us. This can include your name, email address, phone number, location, preferences, and the contents of your message.

Applications and prescreens may include health and eligibility information, family and medical history, lifestyle information, physical characteristics, availability, and other details needed to review an application. If you upload photographs, we collect the files and related information you submit with them.

We may also collect basic technical information automatically, such as IP address, browser and device type, operating system, referring page, pages visited, and the date and time of a visit. We use this information to operate, secure, and understand use of the website.

We use information for purposes including:

• Responding to questions and scheduling consultations.
• Reviewing and evaluating donor, intended parent, and other applications.
• Providing personalized matching guidance and coordinating requested services.
• Communicating with you about your application, inquiry, or next steps.
• Working with fertility professionals or other approved partners when needed to support a requested journey and with appropriate authorization.
• Operating, maintaining, improving, and securing our website, forms, and services.
• Preventing fraud, misuse, unauthorized access, and other security incidents.
• Complying with legal obligations and enforcing our agreements.

We do not use sensitive application information to make advertising decisions about you. We do not sell personal information.

We may share information only as reasonably necessary to provide the services you request, operate the website, or meet legal obligations. Categories of recipients may include:

• Service providers that help us with hosting, form processing, email delivery, security, analytics, or other business operations. They may use information only to perform services for us.
• Fertility professionals and approved partners when sharing is necessary for a requested matching or coordination service and is permitted by your instructions or applicable law.
• Legal and safety recipients when disclosure is required by law, legal process, or necessary to protect the rights, safety, and security of The Perfect Gene, our users, or others.
• Business successors if some or all of our business or assets are reorganized, transferred, or acquired, subject to applicable confidentiality requirements.

We do not rent or sell your personal information to third parties for their own direct marketing.

The website may use cookies, local storage, pixels, and similar technologies to keep the site functioning, remember preferences, understand traffic, and protect forms. Some technologies may be provided by service providers operating on our behalf.

You can manage or disable cookies through your browser settings. Blocking certain cookies may affect website functionality. We do not currently respond to every browser “Do Not Track” signal because there is no consistent industry standard for doing so.

Some application fields ask for sensitive information because it is relevant to reviewing eligibility or coordinating an egg donor journey. Please submit only information requested by the form and do not include unrelated medical details in a general contact message.

Access to application information is limited to people and providers who need it for the purposes described in this policy. Information may be shared with licensed medical professionals or fertility providers when necessary for a requested service and permitted by applicable law.

The Perfect Gene is not a substitute for a healthcare provider, and submitting information through this website does not create a patient-provider relationship. Any medical provider or fertility clinic you work with may have its own privacy notice governing information it receives directly.

We retain information for as long as reasonably needed for the purposes described in this policy, including application review, service delivery, legal compliance, dispute resolution, and recordkeeping. Retention periods vary based on the type and sensitivity of information and our legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No internet transmission or electronic storage system is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, subject to legal exceptions. You may also withdraw consent for optional communications or ask us about how your information is used.

To make a privacy request, email agency@theperfectgene.com. We may need to verify your identity before completing a request. We will respond within the time required by applicable law.

You can opt out of marketing emails by using the unsubscribe instructions in the message. Transactional or service-related communications may still be sent when necessary.

If you are dissatisfied with our response, you may have the right to contact the privacy regulator or consumer protection authority in your jurisdiction.

This website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it when appropriate.

We may update this policy from time to time to reflect changes in our services, technology, or legal requirements. When we do, we will post the revised version here and update the “Last updated” date. Your continued use of the website after an update means the revised policy applies to your use going forward.

If you have questions about this Privacy Policy or want to make a privacy request, please contact our team: